All content on this site including, but not
limited to, text, images, logos, buttons are the property of The Forest
Bookshop, or its suppliers. The site is copyright D. McLean 1999 - 2008 .
All rights reserved.
No part of this website may be reproduced,
stored or introduced into a retrievable system (with the exception of page
caching) or transmitted in any form or by any means including electronic,
without prior permission in writing from the copyright owner.
ACCURACY OF CONTENT
Whilst every care has been taken in the
production of this website, The Forest Bookshop does not guarantee that
the information is accurate, complete, error-free or current.
The Forest Bookshop makes every endeavour to dispatch your order on the day of receipt
and usually succeed. However, occasional availability problems sometimes
occur, in which case please allow up to 28 days for delivery.
We are confident you will be pleased with
your order. However, if for any reason an item is received that is
damaged or faulty, if you return it to us within 14 days, we will be
happy to exchange or refund.
You are also entitled to cancel your
order within 7 working days for any reason. In this case, the postage
and packing costs are paid by the customer. If you exercise your right
to cancel the order, money will be returned usually within 3 working
days, and no longer than 30 days from the cancellation date. The items
being returned must be in mint condition, either in their original
packaging or carefully packed by the sender. CD-ROMs and videos being
returned must be unopened and in their original packaging.
To cancel an order, please call our Help
Line on 01594 833858, and our staff will be pleased to help.
Alternatively, send us an email. Phone lines are
open 9:00-5:30 GMT Mon-Fri, 9:00-4:30 GMT Sat.
Please quote your invoice number, name,
address, postcode and telephone number on all correspondence relating to
returns. Please also advise us as to the reason for return and whether
you would prefer a replacement, refund or credit. It is advisable to
obtain a free proof of postage certificate at the Post Office when
sending goods back to us.
The Forest Bookshop collects information
lawfully and in accordance with the Data Protection Act 1998. Please view
These Terms and Conditions do not affect
your statutory rights as a consumer.